Terms and Conditions

Effective Date: September 29, 2026 · Applies to zen-anicca.com, the ZEN: ANICCA app and games, and our business communications.

These Terms and Conditions govern communications and services provided by Zen Solutions Inc. (“Zen Solutions,” “ZEN,” “we,” “us,” or “our”), including our websites (such as www.zen-anicca.com and www.mydojofinder.com) and our mobile applications and games. By using them you agree to these Terms.

Mobile Applications and Games

Zen Solutions Inc. publishes mobile applications and games, including ZEN: ANICCA (on Google Play and as the PC / Web Edition) and other titles in the ZEN series. The following terms apply when you use them.

What our applications are, and what they are not

Our applications offer attention, memory, reflex and learning exercises, together with lessons and cultural material. They are training, not treatment. They are not medical devices, they do not diagnose, treat, cure or prevent any condition, and nothing in them is medical, psychological or therapeutic advice. Statements about focus, attention, memory or mental sharpness describe the intent of the exercises, not a guaranteed result. If you have a health concern, please speak with a qualified professional.

Where an application or this website demonstrates physical movement — including KRU DOJO drills and example videos — train within your ability, on a safe surface and with appropriate supervision, and stop if anything hurts. You are responsible for deciding whether a movement is appropriate for you, and parents and guardians for their children.

Accounts and guest use

Our applications may be used without an account. Where progress is stored only on your device, it may be lost if you delete the application or clear its data. If you sign in or create an account, you are responsible for keeping your credentials secure and for activity under it. Accounts issued for testing or research may be reset or withdrawn at any time and carry no purchased value.

Children

Our applications are designed to be suitable for younger users, and a parent or guardian may create and supervise an account for a child where local law allows. A parent or guardian who does so accepts these Terms on the child’s behalf and is responsible for purchases made on that device.

Virtual items and in-application currency

In-application items such as LOTUS, lives, power-ups, skips and cosmetic skins are a limited, personal, non-transferable license to use a feature inside the application. They are not currency and have no value outside the application. They cannot be sold, traded, exchanged for money, or transferred to another person or account. We may adjust pricing, balance or availability, and may retire an item, with notice inside the application where the change is material. Nothing purchasable lowers the difficulty of an exercise; purchases provide attempts, conveniences and cosmetics, not outcomes.

Purchases and refunds

Purchases within our applications are processed by the app store that distributes the application, under that store’s payment terms. We do not receive or store your payment card details. Timed passes begin when the purchase is confirmed and run for the stated period. Refunds are handled by the store under its own policy; we will assist where we can, but cannot reverse a store transaction ourselves. Statutory rights of withdrawal are not affected.

Advertising, sponsors and referrals

Our applications and website may display sponsored placements and school listings, which are labeled as such. We are not responsible for a partner’s or school’s products, services, classes or claims, and a placement or listing is not an endorsement, a guarantee of instruction quality, or a claim of medical or clinical benefit. Referral rewards are granted at our discretion, may be withheld where we reasonably believe a referral is fraudulent or automated, and have no cash value.

Acceptable use in our applications

You agree not to reverse engineer, decompile or tamper with an application; automate play or use bots, emulators or modified clients; exploit a defect rather than report it; buy, sell or share accounts; or interfere with our systems or another user’s use. We may suspend or close an account that does.

Using zen-anicca.com

You may browse zen-anicca.com and use its forms for their intended purposes. You agree to give accurate information, to submit only content you have the right to share, and not to send spam, malware, automated submissions, or anything unlawful, hateful, sexually explicit, harassing, or that infringes someone else’s rights. We may decline, edit or remove any submission or listing and may block misuse of the site.

Community Submissions and Media

• When you submit drill clips, family-mode clips, fan art, school photos or videos, you keep ownership of your content. You grant Zen Solutions the license described in the media release shown on the form you signed, which forms part of these Terms for that submission.
• You confirm that everyone identifiable in your media agreed to its use, with a parent or guardian agreeing for anyone under 18. Family-mode clips must be submitted by the parent or guardian.
• Submitting does not guarantee publication, credit, reward or payment. Contest and reward outcomes are decided by us, and prizes have no cash value unless we say otherwise in writing.
• You can ask us to remove your content from future use by e-mailing ZEN-ANICCA@zensolutionsinc.com; copies already published or shared by others may not be recallable.

DOJO Listings, Memberships, Orders and Avatars

• Listings. Free and member directory listings are offered at our discretion. We may verify a school against public sources before approval and may decline, suspend or remove a listing that is inaccurate, unverifiable or misleading. You must be authorized to list the school you register.
• Quotes and memberships. Membership, partner-rate, advertising and pen or swag requests made on the website are requests for a quote, not binding orders. Prices shown are indicative and may change. A membership or order starts only when we confirm it in writing and you pay through the checkout or invoice link we send; its scope, term, renewal and cancellation are as stated in that confirmation.
• Custom items. Imprinted pens and other custom items are made to order from the text and details you approve. Please check proofs carefully; once approved and produced, custom items cannot be returned except for defects. Items shown on the website are examples, and availability, colors and suppliers may vary.
• Teacher avatars. Avatar requests are subject to quote and design approval. You confirm you have each teacher’s permission to use their name and photos. We will create a stylized character based on them; we own the resulting artwork and code as part of our applications, and may continue to use an approved character in our applications and promotion unless we agree otherwise in writing.
• Student and school codes. School codes are for that school’s students and families, may be limited in number, duration and uses, and may be withdrawn if shared publicly or misused.

Rewards, Claim Codes and Promotions

Reward, claim, referral and school codes are personal, have no cash value, cannot be sold or exchanged, and may be subject to expiry, quantity limits and eligibility rules shown with the offer. Swag and physical rewards depend on availability; we may substitute an item of similar value. We may void codes obtained through fraud, automation or error.

One-time membership offers. The Brandy-Mini help bot may offer a one-time code for 25% off a Verified DOJO or Verified ANICCA Sponsor membership billed annually. Each visitor may receive one code per day; a code is valid until 11:59 p.m. US Eastern on the day it is issued, can be used once, cannot be combined with other promo codes, and does not apply to monthly billing, add-ons or pen orders. We may change or end the offer at any time.

SMS/Text Messaging Terms

By providing your mobile telephone number and opting in to receive text messages from Zen Solutions Inc., you consent to receive SMS/text messages related to your interactions with our company. Messages may include business communications, responses to inquiries, scheduling information, service-related updates, customer support communications, and other transactional or informational messages.

• Message frequency may vary. Message and data rates may apply.
• Consent to receive SMS messages is not a condition of purchasing any goods or services.
• You may opt out at any time by replying STOP. After opting out, you may receive a confirmation message and will no longer receive SMS messages unless you opt in again.
• For assistance, reply HELP or contact us using the details below.
• Wireless carriers are not liable for delayed or undelivered messages.

Feedback

If you send us a bug report, suggestion or other feedback, you grant us a worldwide, royalty-free license to use it to operate and improve our products, without obligation to compensate you. Please do not send us anything confidential or anything you do not have the right to share.

Intellectual Property

Our websites and applications, their code, artwork, animation, lesson material, written content and sound, and the names ZEN, ZEN · ANICCA, ANICCA, Lok Kru, MyDojoFinder and the ZEN series (including our domain names such as zen-anicca.com and mydojofinder.com), are owned by Zen Solutions, Inc. or licensed to us, and are protected by copyright and trademark law. You receive a personal, revocable, non-exclusive license to use them for your own non-commercial enjoyment. School members may use the ANICCA name and materials we provide only as we authorize in writing.

Where our applications depict a traditional or cultural practice such as Bokator, that depiction is offered as a tribute; we claim no ownership of the practice, its history or its lineage. Characters presented as teachers or guides are fictional and are not portraits of any living or identifiable person, except teacher avatars created at a school’s request with that person’s permission.

Acceptable Use

You agree not to use our communications, websites, or services for unlawful, fraudulent, abusive, or unauthorized purposes.

Availability

We make reasonable efforts to maintain reliable communications and services but do not guarantee that telephone, SMS, website, application, or other services will always be available or error-free. We may add, change, suspend or withdraw features, content, listings or an entire application. Where a change materially reduces something you have paid for, we will provide notice and, where required by law, an appropriate remedy.

Disclaimer and Limitation of Liability

To the fullest extent permitted by law, our communications, websites, and applications are provided on an “as is” and “as available” basis, without warranty of any kind, including fitness for a particular purpose, accuracy of cultural or historical material, accuracy of third-party school listings, or that use will produce any particular result. To the fullest extent permitted by law, Zen Solutions Inc. is not liable for indirect, incidental, special, consequential or punitive damages; for injury arising from physical training you choose to undertake; or for lost progress, lost virtual items, or a delayed or undelivered message. Nothing here limits liability that cannot lawfully be limited.

Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to conflict-of-laws rules, except where the law of your place of residence requires otherwise.

Privacy

Information collected through our communications, websites and applications is handled in accordance with our Privacy Policy.

Changes to These Terms

Zen Solutions Inc. may update these Terms and Conditions periodically. Updates will be posted on this page with a revised effective date.

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